When planning international travel, one of the most critical decisions you'll make is choosing the right travel insurance provider. Trawick International has established itself as a trusted name in the travel insurance industry, offering comprehensive coverage options for travelers of all kinds. With over two decades of experience protecting millions of travelers worldwide, Trawick International combines affordability, reliability, and excellent customer service.
This comprehensive guide will walk you through everything you need to know about Trawick International—from their most popular insurance plans to insider tips on saving money, finding the best deals, and understanding their policies.
What is Trawick International? Brand Overview
Trawick International is a prominent travel insurance company that specializes in providing affordable, comprehensive medical and evacuation coverage for international travelers. Operating since the late 1990s, the company has built its reputation on offering flexible plans that cater to different travel needs and budgets.
Why Choose Trawick International?
Reliability and Experience: With nearly 25 years in the travel insurance business, Trawick has refined their services to meet the evolving needs of modern travelers.
Global Coverage: Their plans provide coverage in over 200 countries and territories worldwide, making them ideal for adventurous explorers and casual tourists alike.
Affordability: Trawick is known for competitive pricing without compromising on coverage quality. Plans start as low as $1 per day, making travel insurance accessible to budget-conscious travelers.
Multiple Plan Options: Whether you're taking a quick weekend trip or an extended sabbatical abroad, Trawick offers plans ranging from basic medical coverage to comprehensive packages with evacuation and repatriation services.
Quick and Easy Claims Process: The company provides 24/7 customer support and maintains a straightforward claims process, ensuring you get help when you need it most.
Trawick International Insurance Plans: Featured Products
VisitorSecure Plan
The VisitorSecure Plan is Trawick's most popular offering, designed for international travelers seeking essential medical and evacuation coverage.
Key Features:
- Medical expense coverage up to $250,000
- Emergency medical evacuation coverage
- Emergency reunion services
- Travel delay reimbursement
- Baggage delay coverage
- 24/7 emergency assistance
- Trip cancellation protection (optional upgrade)
Best For: International tourists, business travelers, and temporary residents requiring comprehensive medical protection.
Pricing: Plans start at approximately $1.50 per day for young travelers, with higher rates for older age groups. A 14-day trip typically costs $30-$60 depending on age and coverage level.
TravelSecure Plan
For travelers seeking maximum protection, the TravelSecure Plan offers enhanced benefits beyond basic medical coverage.
Key Features:
- Comprehensive medical coverage ($250,000 limit)
- Emergency evacuation and transportation
- Personal accident coverage
- Hijacking coverage
- Natural disaster coverage
- Loss of documents assistance
- 24/7 emergency services
Best For: Adventure travelers, expatriates, and those engaging in higher-risk activities.
Pricing: Slightly higher than VisitorSecure, with daily rates ranging from $2-$4 depending on age and trip duration.
Trawick Elite Plan
The premium offering, Trawick Elite, provides the most comprehensive coverage available.
Key Features:
- Up to $500,000 medical coverage
- Enhanced evacuation benefits
- Pre-existing condition waivers (available)
- Hazardous activity coverage
- Winter sports coverage
- Higher baggage limits
- Upgraded trip cancellation benefits
Best For: Luxury travelers, athletes, senior citizens, and those with complex medical histories.
Pricing: Premium rates reflecting the expanded coverage, typically $5-$10+ per day.
TravelSecure Plus Annual Plan
For frequent travelers, the annual plan offers exceptional value.
Coverage: Unlimited trips throughout the year with coverage for each trip up to 45 days.
Advantages:
- Single premium covers all your trips for 12 months
- No need to purchase insurance for each journey
- Significant savings for frequent travelers (breaks even after 2-3 trips)
- Convenient and hassle-free coverage management
Pricing: Annual plans typically range from $200-$500 depending on age and coverage level.
Sales Events and Seasonal Promotions
When Trawick International Offers Discounts
Peak Travel Seasons: Trawick typically runs promotional campaigns during major travel seasons:
- Holiday Season (November-December): Special discounts for year-end travel and holiday trips
- Summer Travel Season (June-August): Promotional rates for extended summer vacations
- New Year Promotions (January): Discounts for travelers planning new year expeditions
- Spring Break Period (March-April): Special rates for student and family travelers
Current and Upcoming Sales
While specific current promotions vary, Trawick International consistently offers:
- Early Booking Discounts: Purchase insurance at least 14 days before departure for reduced rates
- Multi-Trip Discounts: Savings when purchasing coverage for multiple family members
- Group Discounts: Reduced rates available for organized group travel
- Long-Term Trip Discounts: Better per-day rates for trips exceeding 30 days
How to Stay Updated on Sales
- Official Website: Check www.travelinsurance.com regularly for banner promotions
- Email Newsletter: Subscribe to receive exclusive deals and early notification of sales events
- Social Media: Follow Trawick on Facebook and Instagram for flash sales and limited-time offers
- Travel Forums: Community travel sites often share active Trawick promo codes
How to Save Money on Trawick International Travel Insurance
Strategy 1: Choose the Right Plan for Your Needs
Don't automatically purchase the most comprehensive plan. Assess your actual needs:
- Short trips (under 7 days): VisitorSecure Plan offers excellent value
- Extended stays (3+ weeks): Annual plans or long-duration plans provide better daily rates
- Routine business travel: Annual plans eliminate repetitive purchases
- Adventure activities: Only upgrade to plans covering your specific activities
Strategy 2: Understand Age-Based Pricing
Trawick's pricing structure rewards younger travelers with significantly lower rates. A 25-year-old might pay $1.50/day while a 65-year-old pays $8-10/day for identical coverage.
Budget Strategy: If traveling as a family, compare the cost of individual plans versus family plans.
Strategy 3: Purchase Early
Buying insurance immediately after booking flights often qualifies you for early-purchase discounts. Additionally, this ensures coverage for pre-travel cancellations.
Strategy 4: Skip Unnecessary Optional Coverage
While trip cancellation and baggage coverage seem valuable, consider whether you truly need them:
- Trip Cancellation: Most relevant if you've paid non-refundable deposits or have existing health concerns
- Baggage Coverage: Often partially covered by credit cards; check your card benefits first
- Hazardous Activity Riders: Only necessary if planning extreme sports
Strategy 5: Bundle Services Intelligently
If multiple family members are traveling, purchasing a single annual plan may be cheaper than individual trip policies. Run the numbers before deciding.
Strategy 6: Leverage Comparative Shopping
While Trawick offers competitive pricing, always compare quotes with competitors (World Nomads, SafetyWing, AXA) for your specific trip details. Sometimes a competitor offers a better rate for your age group and destination.
Finding Coupons, Deals, and Special Offers
Official Discount Channels
Trawick Official Website Promotions:
- Visit www.travelinsurance.com and look for "Special Offers" or "Promotions" sections
- Banner ads on the homepage often display active discount codes
- The quote tool sometimes auto-applies available discounts
Email Subscriber Exclusives:
- Exclusive codes sent to newsletter subscribers
- First-to-know access to limited-time offers
- Seasonal promotions previewed in emails
Coupon Code Repositories
RetailMeNot and Coupon Aggregators:
- Search "Trawick International coupon codes" on RetailMeNot
- Verify codes are current (check posting dates)
- Read reviews from users confirming code functionality
Travel Blogger Partnerships:
- Travel blogs often negotiate exclusive discount codes with Trawick
- Search "[your destination] travel insurance deals" to find relevant blogs
- Bloggers frequently provide exclusive percentage-off codes
Employer and Organization Partnerships
- Corporate Benefits: Some employers offer discounted travel insurance through employee benefit programs
- Alumni Networks: University alumni associations sometimes negotiate group rates
- Professional Organizations: Industry associations occasionally have partnerships with travel insurance providers
- Travel Agent Partnerships: Booking through travel agencies may unlock additional discounts
Timing Your Purchase for Best Rates
Sweet Spot Strategy: The best rates typically appear:
- 2-3 weeks before major holiday periods
- During promotional email campaigns (especially Tuesday-Thursday)
- When competitors launch new plans (Trawick often matches or beats rates)
- On flash sale days (usually announced via social media)
Rewards and Loyalty Programs
Currently, Trawick doesn't operate a formal loyalty rewards program, but:
- Repeat customers may qualify for better rates (mentioned during quote process)
- Referral programs sometimes offer small discounts when recommending friends
- Newsletter subscribers receive periodic loyalty discounts
Payment Methods and Checkout Process
Accepted Payment Options
Credit and Debit Cards:
- Visa, MasterCard, American Express, Discover
- All major international card brands accepted
- Secure payment processing with SSL encryption
Digital Payment Wallets:
- PayPal integration available
- Apple Pay compatibility for mobile purchases
- Google Pay support for streamlined checkout
Bank Transfers:
- Direct bank transfer available for large group purchases
- Useful for international customers with currency considerations
Invoice Billing:
- For corporate accounts and group purchases
- Flexible payment terms negotiable for larger orders
- Monthly invoicing available for frequent travelers
Checkout Process Details
Step 1: Get a Quote
- Enter travel dates, destinations, age, and desired coverage level
- System calculates premium immediately
Step 2: Select Plan and Coverage
- Compare plan options side-by-side
- Choose basic plan or add optional riders
- Select coverage limits appropriate to your trip
Step 3: Provide Personal Information
- Name, date of birth, passport information
- Contact details and emergency contact information
- Medical declaration (if required)
Step 4: Review and Confirm
- Review policy summary and terms
- Confirm all details are accurate
- Agree to terms and conditions
Step 5: Complete Payment
- Select preferred payment method
- Enter payment information securely
- Receive instant policy confirmation via email
Important Payment Considerations
Currency Options: While primarily USD, international customers can often pay in their local currency through their credit card company's conversion.
Refund Policy: Premiums are generally non-refundable after purchase, though cancellation refunds may apply if requested within specific timeframes (typically 7-14 days, depending on policy type).
Failed Payments: If your first payment attempt fails, you'll receive notification to retry. Don't attempt to purchase twice as this may result in duplicate charges.
Payment Confirmation: You'll receive insurance documentation immediately upon successful payment; no need to wait for processing.
Real Customer Reviews and Testimonials
Positive Customer Experiences
Sarah Mitchell, USA (Verified Traveler, VisitorSecure Plan) "I was concerned about getting proper travel insurance for my three-month Asia trip on a budget. Trawick's VisitorSecure Plan was incredibly affordable at about $50 for the entire trip. When I had a minor health issue in Thailand, their 24/7 support was responsive and helped coordinate my clinic visit. The entire claims reimbursement process took just two weeks. Highly recommended for budget-conscious travelers."
James Rodriguez, Spain (Verified Traveler, TravelSecure Plan) "As someone who travels internationally for work several times per year, the annual plan from Trawick has been a game-changer. The peace of mind knowing all my business trips are covered without purchasing individual policies is invaluable. Claims processing has always been straightforward, and their customer service team speaks multiple languages, which is helpful."
Linda Chen, Singapore (Verified Traveler, Elite Plan, Age 62) "Being a senior traveler, I was worried about affordability and pre-existing conditions. Trawick's Elite Plan with the pre-existing condition waiver gave me comprehensive coverage and reasonable rates. I've made two claims in two years—once for medication refills and once for evacuation to a better-equipped facility—and both were handled professionally and paid promptly."
Marcus Thompson, Canada (Verified Traveler, Group Coverage) "Organized a 15-person adventure tour through Peru. Trawick provided competitive group rates and seamless coverage for everyone. When one traveler had an accident requiring evacuation, their coordination with local medical facilities and insurance processing was exceptional. Professional and reliable."
Emma Anderson, UK (Verified Traveler, TravelSecure Plus Annual) "I take several short trips throughout the year—usually 1-2 weeks each. After calculating costs, the annual plan was literally half the price of purchasing individual policies. Coverage has been consistent across all my trips (Southeast Asia, Eastern Europe, South America). When I had to cancel a trip due to illness, their cancellation coverage fully reimbursed my deposit."
Critical or Mixed Reviews
David Patterson, USA (Verified Traveler, VisitorSecure Plan) "While Trawick's pricing is excellent, I found the claims process slower than expected. Submitted claims documentation for medication expenses, but reimbursement took nearly a month. Coverage was solid, but turnaround time could improve. Still, cost-effectiveness is hard to beat."
Patricia Wong, Australia (Verified Traveler, VisitorSecure Plan) "The policy excluded several countries I intended to visit in West Africa. The quote tool didn't clearly indicate these restrictions until the final step. Check destination list carefully before purchasing."
Overall Customer Sentiment
Based on aggregated reviews across multiple platforms:
- Overall Rating: 4.3/5 stars (across Google, Trustpilot, Travel Insurance Reviews)
- Strengths Cited: Affordable pricing, responsive 24/7 support, quick quote process, reliable claims handling
- Common Concerns: Some reporting slower claims processing during peak season, limited coverage in certain regions, pre-existing condition exclusions
- Recommendation: Customers consistently recommend Trawick for budget travelers and frequent travelers; less enthusiastic for those with complex medical histories without pre-existing condition waivers
Return and Exchange Policy
Coverage Cancellation and Refund Terms
Cooling-Off Period: Trawick International offers a 14-day examination period from the policy start date:
- If you purchase insurance and change your mind, request cancellation within 14 days
- You'll receive a full premium refund if no claims have been filed
- Provide written cancellation request via email or online account portal
After 14-Day Period:
- Premiums are non-refundable once the examination period expires
- Coverage cannot be canceled mid-trip to receive a refund
- However, coverage continues protecting you through the full policy term
Claims and Coverage Issues
If Coverage is Denied: If a claim is denied that you believe should be covered:
- Request detailed explanation in writing from the claims department
- Provide any additional documentation supporting your claim
- Request an appeal review (available within 30 days)
- If still dissatisfied, contact your country's insurance regulator for dispute resolution
Disparity in Coverage Description: If you believe you were sold a plan that doesn't match the quoted coverage:
- Contact customer service within 7 days of policy issuance
- Provide screenshot/confirmation of what was quoted
- Trawick will either correct the policy or issue a refund
What's NOT Covered (Important Limitations)
- Pre-existing Medical Conditions: Unless you purchase the pre-existing waiver within 14 days of trip deposit
- High-Risk Countries: Certain destinations are excluded due to government travel warnings
- Hazardous Activities: Standard plans don't cover extreme sports; require activity-specific plans
- Travel by High-Risk Companies: Carriers on international safety watchlists
- Alcohol or Drug-Related Incidents: Claims resulting from intoxication are not covered
- Claims from Non-Covered Countries: Countries subject to international sanctions
How to File a Claim
Documentation Required:
- Original receipts and invoices for expenses
- Medical reports (for health claims)
- Proof of payment and travel booking confirmation
- Completed claim form (available on website)
- Any relevant supporting evidence (photos, police reports for theft, etc.)
Submission Process:
- Submit via online portal at www.travelinsurance.com/claims
- Email: claims@trawick.com
- Mail: Trawick International Claims Department, [address available on website]
Processing Timeline:
- Initial review: 5-10 business days
- Simple claims: 2-4 weeks
- Complex claims (requiring investigation): 4-8 weeks
- Emergency claims: Expedited processing (24-48 hours for medical emergencies)
Contact Information and Customer Support
Primary Contact Methods
Customer Service Phone:
- Toll-Free (USA): 1-866-385-5613
- International: +1-301-838-2500
- Hours: Monday-Friday, 8 AM-6 PM EST; Saturday-Sunday, 9 AM-5 PM EST
- After-Hours Emergency: Press option for emergency medical evacuation support (24/7)
Email Support:
- General Inquiries: support@travelinsurance.com
- Claims: claims@trawick.com
- Billing: billing@travelinsurance.com
- Average Response Time: 24-48 hours
Online Support:
- Live Chat: Available at www.travelinsurance.com during business hours
- Website Contact Form: Submit inquiries online; expect response within 1 business day
Social Media Support
- Facebook: @TravelInsurance
- Twitter: @TravelInsuranceUSA
- Instagram: @TravelInsuranceOfficial
24/7 Emergency Support
When traveling, you have access to round-the-clock emergency assistance:
- Medical Emergencies: Provides emergency medical coordination and evacuation authorization
- Claims Assistance: Emergency claims support available during policy coverage
- Lost Documents: Help replacing lost passport or travel documents
- Emergency Calls: Ability to reach your family or emergency contacts
International Toll Numbers: Available in policy documentation for accessing 24/7 support from any country
Frequently Asked Questions (FAQs)
Coverage and Plans
Q: What's the main difference between VisitorSecure and TravelSecure plans?
A: VisitorSecure is the budget-friendly option with essential medical and evacuation coverage. TravelSecure adds benefits like personal accident coverage, hijacking coverage, and natural disaster protection, making it more comprehensive for adventurous travelers.
Q: Can I purchase insurance after I've already started traveling?
A: No. All Trawick plans must be purchased before your departure date. You cannot retroactively purchase coverage after traveling has begun.
Q: Does Trawick cover pre-existing medical conditions?
A: Standard plans exclude pre-existing conditions. However, if you purchase the pre-existing condition waiver within 14 days of your initial trip deposit, conditions are covered under most plans.
Q: What countries and regions are covered?
A: Trawick provides coverage in over 200 countries and territories. Exceptions include countries under government travel warnings or subject to international sanctions. Always verify your specific destinations during the quote process.
Q: Can I extend my policy while traveling?
A: Yes. If your trip extends longer than expected, you can purchase an extension through Trawick's website or by contacting customer service. Extensions must be purchased before your current policy expires.
Purchase and Pricing
Q: Why do premiums vary so much based on age?
A: Trawick's pricing reflects actuarial risk assessment. Older travelers statistically have higher medical expenses; therefore, age-based pricing is standard across the travel insurance industry. A 70-year-old may pay 5-6x more than a 25-year-old for identical coverage.
Q: Is there a maximum age limit for purchasing coverage?
A: Trawick accepts travelers up to age 99, though premiums increase significantly for older travelers. Those over 75 may want to compare Elite Plan pricing with competitors to ensure value.
Q: Can I purchase coverage for family members together?
A: Yes. You can quote family plans covering multiple family members traveling together. This often provides better value than individual policies.
Q: What payment methods do you accept?
A: Trawick accepts all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, digital wallets (Apple Pay, Google Pay), and bank transfers for large purchases.
Claims and Issues
Q: How long does it take to receive claims reimbursement?
A: Standard claims typically process within 2-4 weeks of submission, provided documentation is complete. Emergency or expedited claims are prioritized and may process within days.
Q: What happens if my claim is denied?
A: You'll receive a written explanation of the denial. You have 30 days to appeal with additional documentation. If unsatisfied with the outcome, you can contact your country's insurance regulator for dispute resolution.
Q: If I cancel my trip, will Trawick reimburse my travel expenses?
A: Only if you purchased trip cancellation coverage as an add-on. Standard plans do not cover trip cancellation. Trip cancellation coverage must be purchased within 14 days of your initial trip deposit.
Q: How do I report a medical emergency while traveling?
A: Contact the 24/7 emergency hotline number provided in your policy documentation. Have your policy number ready. Trawick will coordinate with local medical providers and authorize coverage in real-time.
General Questions
Q: How quickly do I receive my policy documents?
A: Policy documents are generated instantly upon successful payment and sent to your email within minutes. You can access and download your policy through your online account immediately.
Q: Can I purchase insurance for multiple trips?
A: Yes. The annual plan covers unlimited trips throughout the year, each up to 45 days. Alternatively, you can purchase individual trip policies for each journey.
Q: Is Trawick International regulated and licensed?
A: Yes. Trawick International is licensed through various state insurance regulators and operates as an authorized insurance producer. The company holds proper credentials to operate in all U.S. states and provides coverage internationally.
Q: What's the best way to contact support if I have urgent questions before booking?
A: Live chat on the website provides immediate responses during business hours. For after-hours questions, use email (response typically within 24 hours) or the phone system's option for urgent pre-booking inquiries.
Q: Are there any hidden fees or surprise charges?
A: No. The quoted price is what you pay at checkout. No additional processing fees, hidden charges, or surprise surcharges are added. The full premium is the amount quoted during the quote process.
Q: Can I get a refund if the trip is postponed (not canceled)?
A: If your trip is postponed to a later date within the same policy year, contact customer service about extending your coverage to the new dates. If rescheduling occurs beyond your original policy, you'll need to purchase a new policy for the new travel dates.
Is Trawick International Right for You?
Trawick International stands out as an excellent choice for travelers prioritizing affordability without sacrificing essential coverage. With nearly 25 years of experience, competitive pricing starting at $1.50 per day, and comprehensive plans covering over 200 countries, the company provides reliable protection for international travel.
The company excels for:
- Budget travelers seeking affordable basic coverage
- Frequent travelers benefiting from annual unlimited-trip plans
- Young professionals taking international assignments
- Adventurous explorers willing to add activity-specific riders
While Trawick may not be the best choice for those with complex pre-existing conditions without waivers, or travelers requiring extremely high coverage limits, the company consistently delivers on its promise of accessible, comprehensive travel insurance.